
Learn more about Paitiv
At the heart of what we do
Our Solution
Why Paitiv
Contact Us
hello@paitiv.com

Who We are
Paitiv is a proudly South African health tech company transforming clinical communication into meaningful, human-centered experiences, driven by empathy, powered by innovation.
Our Values
Empathy in Every Interaction
Because healthcare isn’t just about diagnosis, it’s about dignity.
Access for All
We design for inclusivity. Everyone deserves to understand their care.
Trust through Transparency
Clear, respectful, and secure communication at every step.
Collaboration over Competition
We don’t reinvent wheels, we make them roll further, together.
Technology with a Human Touch
Innovation that enhances, not replaces, the human connection.

What We Offer
Paitiv offers a patient-first communication platform tailored for Africa’s diverse healthcare environment, where language, literacy, and access are daily challenges. Our platform includes:
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Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.
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HYPER-PERSONALISED
AI-POWERED
PERSONALISED VIDEOS
MULTICHANNEL
SECURE & COMPLIANT
Transform explanation of benefits, bills, and care instructions into multilingual, easy-to-understand experiences.
Embedded conversational support that offers real-time help and emotional
reassurance.
Videos provide care summaries and next steps in plain language, visual, personal, and
calming.
From WhatsApp to SMS, email to an app, patients receive the right message, on
the right device, at the right time.
POPIA and other health data regulations with enterprise-grade security built in.
Our Solution
Interactive, personalised, empathetic and secure communications.
Explanation of Benefits
Post-Discharge Instructions
Patient Billing
Medication Inserts
Appointments & Pre-Admission Instructions
Patient Surveys & Feedback Tools

Why Paitiv For Healthcare?
Patient Engagement
Empower patients with interactive documents that simplify complex medical information, improving understanding and compliance.
Confidentiality & Security
Adhere to stringent healthcare regulations and data protection standards, ensuring utmost security of patient information.
Operational Efficiency
Streamline communication processes, reducing administrative burdens and allowing more time for patient care.
Accessibility
Ensure all communications are accessible to patients with varying needs, aligning with ADA compliance and enhancing patient experience.