Learn more about Paitiv

At the heart of what we do

Our Solution

Why Paitiv

Who We are

Paitiv is a proudly South African health tech company transforming clinical communication into meaningful, human-centered experiences, driven by empathy, powered by innovation.

 

Our Values

Empathy in Every Interaction

Because healthcare isn’t just about diagnosis, it’s about dignity.

Access for All

We design for inclusivity.  Everyone deserves to understand their care.

Trust through Transparency

Clear, respectful, and secure communication at every step.

Collaboration over Competition

We don’t reinvent wheels, we make them roll further, together.

Technology with a Human Touch

Innovation that enhances, not replaces, the human connection.

What We Offer

Paitiv offers a patient-first communication platform tailored for Africa’s diverse healthcare  environment, where language, literacy, and access are daily challenges. Our platform includes:

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Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

Your content goes here. Edit or remove this text inline or in the module Content settings. You can also style every aspect of this content in the module Design settings and even apply custom CSS to this text in the module Advanced settings.

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HYPER-PERSONALISED

AI-POWERED

PERSONALISED VIDEOS

MULTICHANNEL

SECURE & COMPLIANT

Transform explanation of benefits, bills, and care instructions into multilingual, easy-to-understand experiences.

Embedded conversational support that offers real-time help and emotional
reassurance.

Videos provide care summaries and next steps in plain language, visual, personal, and
calming.

From WhatsApp to SMS, email to an app, patients receive the right message, on
the right device, at the right time.

POPIA and other health data regulations with enterprise-grade security built in.

Our Solution

Interactive, personalised, empathetic and secure communications.

Explanation of Benefits

Post-Discharge Instructions

Patient Billing

Medication Inserts

Appointments & Pre-Admission Instructions

Patient Surveys & Feedback Tools

Why Paitiv For Healthcare?

Patient Engagement

Empower patients with interactive documents that simplify complex medical information, improving understanding and compliance.

Confidentiality & Security

Adhere to stringent healthcare regulations and data protection standards, ensuring utmost security of patient information.

Operational Efficiency

Streamline communication processes, reducing administrative burdens and allowing more time for patient care.

Accessibility

Ensure all communications are accessible to patients with varying needs, aligning with ADA compliance and enhancing patient experience.